Privacy Policy

At Done 5 Technologies Networks (“Done 5 Technologies”, “we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal data in a clear, responsible, and transparent manner.

We pride ourselves on providing services that are easy to understand, and we apply the same principle to the policies that govern those services. In line with international data protection standards, including the General Data Protection Regulation (GDPR), we regularly review and update our practices to ensure your personal data is handled lawfully, securely, and fairly.

1. Scope of This Policy

This Privacy Policy applies to all information collected or submitted through done5.com, our client portal, and any services provided by Done 5 Technologies.

By using our website or services, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We collect only the information necessary to provide our services effectively.

Depending on your interaction with us, we may collect the following personal information:

• Full name
• Address
• Email address
• Phone number
• Billing and payment information (credit/debit card details are processed securely by payment providers)
• Account, service, and support-related information

We do not knowingly collect unnecessary personal data.

3. How We Use Your Information

We use your personal information strictly for legitimate business purposes, including:

• Processing orders and delivering services
• Account creation, management, and authentication
• Billing, payments, and fraud prevention
• Responding to inquiries and support requests
• Service updates and essential communications
• Improving our website, services, and user experience

We do not sell, rent, or trade your personal information.

4. Sharing of Information

Your information is only shared when necessary, including:

• With third-party service providers required to complete a transaction (such as payment gateways, domain registries, or SSL authorities)
• To comply with legal obligations or lawful requests
• To protect the rights, safety, and security of Done 5 Technologies and its users

All third parties are required to handle data securely and lawfully.

5. Data Retention

We retain personal data only for as long as necessary, based on:

• The purpose for which it was collected
• Legal, regulatory, or contractual obligations

Specific cases include:

• Verification data for services such as SSL certificates and domain registrations, which may be retained for up to 10 years, depending on regulatory requirements
• Billing and accounting records retained as required by law

Even if you request deletion, we may retain limited data where necessary for legitimate business interests or legal compliance.

After the retention period, data is securely deleted or anonymized to prevent unauthorized access or misuse.

6. Data Security

We take data security seriously and implement industry-standard safeguards.

• All data transmissions are protected using SSL 256-bit encryption
• Stored data is secured using industry-standard technical and organizational measures
• Access to personal data is restricted to authorized personnel only
• Employees are bound by confidentiality obligations

While we take reasonable steps to protect your data, no system is 100% secure. Therefore, we cannot guarantee absolute security and are not liable for unauthorized access beyond our reasonable control.

7. Children’s Privacy

Protecting children’s privacy is extremely important to us.

• Our services are not intended for individuals under the age of 13
• We do not knowingly collect personal data from children
• Our website is not designed to attract users under 13

If you believe a child has provided us with personal data, please contact us immediately.

8. Accessing & Correcting Your Information

You have the right to access and update your personal information.

• You may view and edit your account details through the client/billing portal
• You may request correction of inaccurate data by contacting us
• We may verify your identity before processing access or correction requests

These steps help protect your privacy and security.

9. Your Rights & Legal Compliance

Done 5 Technologies fully respects data protection rights established under applicable laws, including European data protection regulations.

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent

We operate within the limits of applicable data protection laws and regulations.

10. Opting Out & Withdrawing Consent

• You may unsubscribe from non-essential email communications at any time using the unsubscribe link in our emails
• If processing is based on consent, you may withdraw your consent at any time by contacting us

Service-related and transactional emails are essential and cannot be opted out of.

11. Policy Updates

We may update this Privacy Policy periodically to reflect:

• Legal or regulatory changes
• Service updates
• Improved data protection practices

Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: info@done5.com

Done 5 Technologies Networks
Founded in 2016.
Trusted by clients worldwide for reliable, secure, and transparent digital services.